INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Stallion Jewelers Mission?

Our mission is “to make it easy to do business anywhere.” Our founders started our company to champion small businesses, in the belief that the Internet would level the playing field by enabling small enterprises to leverage innovation and technology to grow and compete more effectively in domestic and global economies. We believe that concentrating on customer needs and solving their problems – whether those customers are consumers, merchants or enterprises – ultimately will lead to the best outcome for our business.

What is the dividend policy of Stallion Jewelers?

We have no present plan to pay any dividends on our ordinary shares in the foreseeable future. We intend to retain most, if not all, of our available funds and any future earnings to operate and expand our business. Any future determination to pay dividends will be made at the discretion of our board of directors and may be based on a number of factors, including our future operations and earnings, capital requirements and surplus, general financial condition, contractual restrictions and other factors that the board of directors may deem relevant.

How long do I have to initiate my request for a refund or replacement?

You can initiate your request for refund or replacement within 7 days of delivery. For example: If you received your order on the 5th, then you have until the 12th to request a return.

What can I do if my return request was not accepted?

If your return request does not meet the Stallion Jewelers returs policy conditions, you can claim your warranty (if any) from the authorized service center of the brand.

How long will it take to receive my replacement?

It will take between 5 and 22 days to send you the replacement product, depending on your location. Please refer to the product page on Stallion Jewelers for further information about delivery time.

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